Privacy Policy

Last updated: 05/05/2026

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1. Who We Are

SLM Consulting Ltd. Trading as Everyday Sourdough Kitchen

Registered Address: 61 Bridge Street, Kington, HR5 3DJ

Email: sarah@slmconsulting.co.uk

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We are the data controller responsible for your personal data.

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2. What Data We Collect

We may collect and process the following personal data:

• Name

• Email address

• Phone number

• Booking details (e.g. class date, preferences)

• Payment information (processed securely via third-party providers – we do not store full payment details)

• Any information you provide when contacting us

• Website usage data (via cookies – see section below)

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3. How We Use Your Data

We use your data to:

• Process and manage class bookings

• Communicate with you about your booking

• Provide customer support

• Send relevant information about your class

• Improve our services and website

• Send marketing communications (only where you have opted in)

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4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contract – to fulfil your booking and provide services

• Consent – for WhatsApp groups and marketing communications

• Legitimate interests – to improve our services and manage our business

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5. WhatsApp Groups & Community

As part of your class experience, we may offer the option to join a WhatsApp group or community for support, sharing progress, and asking questions.

Important information:

• Joining WhatsApp groups is completely optional

• We will only add you if you have given explicit consent

• When you join a WhatsApp group, your phone number and name may be visible to other participants

• Groups are typically used for a limited time after your class, after which you may be invited to join a wider community group

• You can leave a WhatsApp group at any time

 

Legal basis: Consent

 

Third-party processing:
WhatsApp is provided by Meta Platforms, Inc. and operates outside our control. By joining a WhatsApp group, you acknowledge that your data will also be processed according to WhatsApp’s own privacy policy.

We are not responsible for how other group members use your information.

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6. Marketing Communications

We will only send you marketing emails if you have opted in to receive them.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

We will never sell or share your data with third parties for marketing purposes.

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7. Sharing Your Data

We may share your data with trusted third parties where necessary, including:

• Payment processors

• Booking systems

These providers are required to keep your data secure and only use it for specified purposes.

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8. Data Retention

We only keep your data for as long as necessary:

• Booking records: up to 6 years (for legal and tax purposes)

• Marketing data: until you withdraw consent

• WhatsApp participation: temporary and user-controlled

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9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at: sarah@slmconsulting.co.uk

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10. Cookies

Our website may use cookies to improve your experience and understand how visitors use our site.

You can control or disable cookies through your browser settings.

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11. Data Security

We take appropriate security measures to protect your personal data from loss, misuse or unauthorised access.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact: sarah@slmconsulting.co.uk